Non-Conformance Module

Module

Non-Conformance

Identify and correct instances

Address non-conformance with appropriate corrective action

    We are in the process of updating the description page for this module; however, it is currently available.
    Please contact us for information on this module, or to get a demo.

    Identify and address non-conformance against ISO standards

    A non-conformance means that a problem has occurred and needs to be addressed. The aim of a non-conformance report is to clearly define the problem, so that appropriate corrective action can be taken.

    Non-conformance terminology and procedure is most often encountered by companies implementing or maintaining HSEQ ISO standards, although they have application wherever performance is measured by a standard or requirement.

    What does it do?

    • The user logs the details and classifies the non-conformance
    • Nominated people investigate the non-conformance
    • Notifications are sent when non-conformance is logged and classified
    • Provides a structured investigation process
    • Email driven sign off and authorisation processes
    • Assists in the identification of root causes
    • Assign corrective actions

    What reports can I create?

    • Customise your own reports, using filters to select required records and fields to display
    • Export to Excel

    Can I configure the module?

    • Add new or remove values from existing fields through a simple to use web interface
    • Define notification profiles
    • Customise content of the help screens

    Workflow

    • The user logs a non-conformance, completes the document, then selects the relevant person and submits
    • The relevant representative/internal root cause investigator receives a notification, opens the document, enters information and then locks the classification
    • If the non-conformance is external, the representative can nominate a responsible external investigator
    • The internal root cause investigator completes the investigation and sends for sign off
    • Internal authoriser signs-off, refers or reopens non-conformance document

    Integration

    Links to Action Management

    *Feature availability depends on subscription tier. See a detailed feature comparison here.

    Trusted to manage and improve work health and safety for over 20 years

    the logo for a company that operates the manufacture of products
    arnot's logo with the words there is no substance for quality
    a blue and white sign that says clean away
    the logo for westfarmers
    a white and yellow logo with the words doral
    asahi
    Ausco
    Interflow
    VIVA Energy Australia
    Linfox
    University of Australia